Business (new)

A professional in business is able to operate in a customer-oriented manner and serve customers. They have good teamwork and communication skills. A professional in customer service is able to search information about products and services as well as inform the customers about them.

Description of the skill

Business professionals operate in a customer-oriented manner, providing high-quality service and support across various business environments. They possess strong communication and teamwork skills, enabling effective collaboration and customer interaction. In customer service roles, professionals are expected to search for and understand information about products and services and clearly communicate this to customers. Success in this skill requires a combination of interpersonal competence, product knowledge, and the ability to meet customer needs efficiently and professionally.

Competition Rules

Competition Rules set the overall framework and regulations that apply to all skills competitions.

  • Released in May 2026

Charter of Judges

Charter of Judges provides instructions on the judging procedure and use of the marking system.

  • Released in May 2026

Technical Description

Technical Description explains what the skill is about and what competitors should be prepared for.

  • Released in November 2026

(This document was previously known as the Pre-task Assignment.)

Test Project

Test Project is the actual competition task that competitors complete, based on the Technical Description.

  • Released in February 2027

(This document was previously known as the Final-task Assignment.)

Skill Competition Manager

Person in charge of organising the skill.

  • SCMs are selected and provided by IA host
  • Names of SCMs released in February 2026

Judges

The Abilympics organiser selects judges from people nominated by IAF member organisations.

  • Application period for judges in May 2026
  • Selection of Judges in September/October 2026
  • Finalised list of Judges will be released in February 2027

In co-operation

  • Skills Finland logo
  • Ministry of Education and Culture Finland logo.
  • Finnish National Agency for Education logo.